Question 1

Is shipping discrete?

Accepted Answer

Yes, 100%. We use plain brown boxes or envelopes with no mention of our website name or the contents. The sender name will be something neutral like "STI Logistics".

Question 2

How long does delivery take?

Accepted Answer

We usually ship within 48 hours. Delivery takes 5-7 business days for metro cities and 8-10 days for other locations across India.

Question 3

Are the products body-safe?

Accepted Answer

Absolutely. We only sell products made from medical-grade silicone, TPE, or other body-safe materials that are phthalate-free.

Question 4

Can I return a product?

Accepted Answer

Due to the intimate nature of our products, we do not accept returns once the security seal is broken. However, we offer a replacement for any manufacturing defects reported within 48 hours of delivery.

Question 5

How do I clean my toys?

Accepted Answer

We recommend using a specialized toy cleaner or mild antimicrobial soap with lukewarm water. Always dry your toys before storing them in a cool, dry place.

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